Our Services

Providing

Architectural Support


Work with a dedicated Architect that can help you set the foundation you need to establish a compliant and sustainable enterprise environment. We provide long term architect support for those projects that need some leadership support without the bloat of a full implementation team. Our architects can be brought in to prepare for an upcoming implementation or support existing ongoing work. So, what are you waiting for! Connect with us today to get the support you need to transform your team and environment into a workflow machine.

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Establishing

Governance


The key to long term success is a solid foundation. Let our experts set up an enterprise governance that gives your end-to-end control over your entire ServiceNow environment. We incorporate the latest CI/CD standards into your ServiceNow development process and reduce risk by taking a security first approach. Our strong presence in the Government space has refined our standards by incorporating the latest NIST standards into our team’s governance. Take advantage of our experience and bring peace of mind to your security team.

Building

Integrations


Integrations can be difficult to fully incorporate within your ServiceNow environment. From understanding your infrastructure to support the connectivity of the data source to ServiceNow, down to the data normalization strategy to ensure that the external data source doesn’t negatively impact your existing data. Let’s not forget about CMDB integrations and the complexities around the Identification and Reconciliation Engine (IRE) with a multi data source CMDB. Let our experts support you in these complex endeavors to expedite your success!

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Delivering

Implementations


From small releases to large scale implementations, let our team of experts help you deliver on your ServiceNow needs. We’re experts in the platform and have performed countless implementations. Our specialties consist of:


  • Hardware Asset Management
  • Software Asset Management
  • Discovery
  • Event Management
  • Service Mapping

Performing

Audits


Offering audit services for SaaS platform involves a specialized focus on scrutinizing the configuration, security, and compliance aspects of this dynamic and versatile system. With a comprehensive approach, auditors assess the platform's adherence to best practices, ensuring that processes are aligned with industry standards and regulatory requirements. By meticulously reviewing workflows, user access controls, data integrity, and system performance, audit services for ServiceNow contribute to optimizing its functionality while safeguarding sensitive information. This meticulous evaluation aids organizations in harnessing the full potential of the platform while maintaining a secure and compliant operational environment.

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